Office Policies

Payments:

Payment is due on the day treatment is rendered. We take all credit cards, Visa, MasterCard, Debit cards, American Express, and Care Credit.

No-Shows:

For patients who fail to come to their scheduled appointment  and do not notify our office at least 24 hours in advance of the need to cancel the appointment, a $25.00 no show fee will be charged ti their account.  This charge will be the patient’s responsibility; Insurance companies will not pay for this.  Please notify our office if you cannot keep your appointment so that other patients in need to dental care can be seen.

Late Policy:

You have a responsibility to arrive at our office at your scheduled appointment time.  Excell Dental Care reserves the right to reschedule appointments for patients who arrive more than 10 minutes late for their appointment.

Refill Requests:

For refill requests , please call our office during business hours and allow 24 hours for the doctor to review your records and complete the request.

To avoid misdiagnosis, it is our policy not to provide medication to patients who have not recently been seen in the office.

Dental Clearance Forms:

Please allow 1-2 days for the doctor to review the patients charts and complete the forms.

 

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